Stashitware Shipping / Return / Canceled Orders 

 

Shipping Policy

If we receive your order by 11:00 am it will be shipped same day except weekends and holidays in which case the pocket boxer briefs will be shipped the next business day. We ship with the United States Postal Service. In the continental USA all orders 14 ounces or less will be shipped by first class mail parcel. Any orders over 14 ounces will ship priority mail flat rate envelope. Wholesale orders of the pocket boxer briefs will be shipped by parcel post.

International Customs Charges and Duties

International (outside the USA) customers must pay applicable sales tax, duty and Customs charges. Your local government determines duty and Customs charges, which varies by country. Duties, taxes and/or Customs fees will be an additional amount that will be collected upon delivery of your order. Unfortunately, we are unable to provide you with the exact amount you will be charged. Your order confirmation details only the charges we are collecting. Contact your local government for specific details.

All of the quoted prices INCLUDE the shipping costs.

For quantities of the pocket underwear not listed, e-mail me with details and I will send you the cost.

Customer Concern!

Many customers ask why if they ordered 3 pair or 5 pair does it say quantity 1 at checkout? Answer: You are ordering 1 quantity of 5 pair or 1 quantity of 3 pair.

Return / Cancellation Policy

You can cancel your pocket boxer brief order at any time prior to shipping. If you cancel the order before the order is shipped you will receive a full refund including the shipping charge. After the pocket boxer brief order is shipped you must refuse delivery of the pocket boxer briefs and return the order unopened and then you will be issued a complete refund minus the shipping charges. Packages that have been opened cannot be returned unless you pay additional postage. If you change your mind and don't want the pocket boxer briefs then don't open the package or you will have to pay to return them. Any damaged underwear or wrong size or wrong color may be exchanged for replacements or full refund plus return shipping for up to 30 days from delivery. In most states you cannot return underwear if they have been opened or if you tried them on. PayPal, Amazon,  Ebay  and First Data Global all make it very easy to issue refunds or partial refunds for the pocket boxer briefs for up to 30 days.

 

Send all returns to:

Stashitware LLC

P.O. Box 503

Chipley Florida 32428